Ten Facts why the National Health Service Credit Crunch Stressline is providing 0300 numbers

You may have seen in the news that the NHS has opened up a dedicated telephone line for people who are feeling stressed about the credit crunch. 0300 123 2000 is the number for the Credit Crunch Stressline for people to call who are worried about job security and redundancy or stressed about debt or financial problems. The line is open 7 days a week between 8am and 10pm and callers will speak with health advisers who will offer practical advice and point people in the direction of useful online resources.

Here are 10 reasons why the NHS Stressline is an 0300 number:

1. 0300 numbers, like all 03 numbers, meet the needs of the public as they cost the same to call as 01/02 numbers – even from a mobile.

2. The public trust 0300 numbers as they are exclusively for public sector organisations.

3. Organisations can deal with callers more efficiently, gain valuable information about their specific 03 number and ensure all calls are answered by the right person, first time.

4. It’s possible to record calls to a 0300 number.

5. 0300 numbers can easily move with the organisation if it relocates.

6. Organisations can control where they receive their calls, by rerouting their 03 number to any UK landline or even a mobile phone easily via the web/phone.

7. It’s possible to see the geographic location of callers and the busy periods of the organisation using online call statistics packages.

8. Callers can be queued, meaning that all important calls will be answered.

9. There is an extensive range of easy to remember 03 numbers available as they are still relatively new.

10. They can often be inexpensive to run if you seek out the provider with the most competitive offering in the market.

Many other UK organisations are now using 03 numbers, including Oxfam, the National Blood Service and Metropolitan Police. The above reasons should serve to illustrate some of the main reasons why.

 

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